Who ya gonna call?
When you have problems or questions about Office for Mac, who do you turn to?
I can tell you who my dad does, which is why I created this “cheat sheet” to help divert some of his weekend distractions.
I thought I would share it here. Hopefully you’ll find it useful as well.
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Questions on how to complete a task or use a feature in Office 2011?
Use Online Help.
- Word
- Excel
- PowerPoint
- Outlook

Tip: Use the search box in the upper right corner to find the most relevant topics.
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Need more information or want to report an issue with content?
Check out the Facebook questions and comments that other customers post in Help topics. Or post your own.
Tip: If you post a question, be specific. Also, read the replies to other posts first – your question might have already been answered.
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Want to learn something new?
Take a look at the training tutorials and videos.
Word basics, Excel basics, and Up to speed with the Office ribbon are good ones to start with. My personal favorites are Get started with charts and Edit pictures in Office.
Tip: You can also find all of the videos on the Office for Mac YouTube channel.
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For technical support, articles about common issues, troubleshooting steps:
Use the Office for Mac Solution Center.
Tip: If you are getting an error, search for the exact error message. Chances are you’ll find something relevant.
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Have other technical questions?
Ask the experts in the Office for Mac Answers forum. Microsoft MVPs (Most Valued Professionals) and other community members are usually quick to respond. And it’s free.

Tip: If you have feedback about Office or want to report a bug, in any Office application, click Help > Send Feedback…, or go to the online form directly.
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Questions or problems with Office for Windows?
Go to Office.com.
Here are a few links to some of the pages I use most often.
- Help
- Training
- Templates (free)
- Images (also free)
- Lowell, Office for Mac writer








