We’ve seen questions come up regarding syncing with Outlook on Twitter and Facebook and wanted to take a minute to answer them here and make sure you have everything you need to know prior to the launch of Office for Mac 2011 which is next Tuesday, Oct. 26. For customers not using Exchange accounts, we wanted to give some background on our support for Sync Services. With Outlook 2011, we started from scratch with the goal of nailing reliability, performance, and features. We learned important lessons from struggles with Entourage in these areas and, with Office 2011 requiring OSX Leopard and up, were able to take advantage of substantial reliability improvements Apple made in its frameworks.
As we continue to develop Outlook for Mac, we’re taking a phased approach to ensure we are delivering reliable, high quality scenarios with Sync Services. In Outlook 14.0, the release arriving this month, you’ll find sync support for your contacts through Sync Services (Exchange users have full sync support for their content). We do understand that Calendar sync is important and are working on it now. It will be available in a free update to Outlook for Mac 2011 and we will keep you posted on timing.
Below are some answers to the most commonly asked questions. If there’s anything we haven’t covered, feel free to leave a comment below and we’ll get back to you. Additionally, on Tuesday we will have new Help & How To content which will provide additional details on how to sync your content.
If I am not an Exchange user, can my mobile device sync mail, contacts, calendar, etc?
For users not running Exchange, you can sync contacts through Sync Services and Outlook 2011 today. We will be adding additional support in the coming months including calendar.
Will I be able to sync the new Outlook for Mac with my BlackBerry mobile device?
Yes, through Sync Services. For BlackBerry devices you will need to choose a third-party plug-ins that enable Sync Services for specific devices.